Terms and Conditions

Terms and Conditions for Grab and Go App Ltd (Trading as Quikpik)

1. Introduction

Welcome to Quikpik, a grocery click-and-collect and delivery app operated by Grab and Go App Ltd. By accessing or using our app and services, you agree to comply with and be bound by the following terms and conditions.

2. Definitions

‍"Quikpik" refers to the grocery click-and-collect and delivery service provided by Grab and Go App Ltd."User," "you," or "your" refers to anyone who accesses or uses Quikpik's services."Service" refers to the features, functions, and facilities provided by Quikpik."Order" refers to a request made by you to purchase groceries through Quikpik.

3. Eligibility

To use Quikpik, you must be at least 18 years old and capable of forming a binding contract. By using our services, you represent and warrant that you meet these requirements.

4. Account Registration

‍Account Creation: To place orders, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account details.

‍Account Security: You are responsible for all activities that occur under your account. Notify us immediately of any unauthorised use or security breach.

5. Service Use

‍Placing Orders: You can place orders for groceries through our app. You agree to provide accurate and complete information for each order.

‍Order Stages: You will receive notifications for the stages of your order: accepted, preparing, prepared, and completed.

‍Payment: All orders must be paid for at the time of placing the order. We accept various payment methods as displayed in the app.6. Pricing and Availability

‍Pricing: All prices are displayed in the app and are subject to change without notice. Prices include applicable taxes unless stated otherwise.

‍Availability: We strive to ensure that all items listed are available. However, we do not guarantee the availability of any item at the time of order placement.

7. Delivery and Collection

‍Delivery: If you opt for delivery, we will deliver the items to the address specified in your order. Delivery times are estimates and may vary.

‍Click and Collect: If you opt for click and collect, you must collect your items from the designated location within the specified time frame.

‍Delivery Charges: Delivery charges may apply and will be displayed at the time of order placement.8. Cancellations and Refunds

‍Cancellations: You may cancel your order within a certain time frame as specified in the app. Orders cannot be canceled once they are in the preparing stage.

‍Refunds: Refunds will be processed for items that are unavailable or for orders canceled within the permitted time frame. Refunds will be credited to your original payment method.

9. User Conduct

‍Prohibited Activities: You agree not to misuse the service, including but not limited to engaging in fraudulent activities, interfering with the app's functionality, or violating any applicable laws and regulations.

‍Content Submission: Any content you submit, including reviews or feedback, must be accurate and not infringe on the rights of any third party.10. Intellectual Property

‍Ownership: All intellectual property rights in the app and services are owned by Grab and Go App Ltd or its licensors.

‍License: You are granted a limited, non-exclusive, non-transferable, revocable license to use the app for personal, non-commercial purposes.11. Limitation of Liability

‍No Warranties: The service is provided "as is" and "as available" without warranties of any kind, either express or implied.

‍Liability Cap: To the maximum extent permitted by law, our liability for any claim arising out of or relating to the service will not exceed the amount you paid for the order in question.

12. Indemnification

You agree to indemnify and hold Grab and Go App Ltd harmless from any claims, damages, losses, liabilities, and expenses arising out of or related to your use of the service or violation of these terms.

13. Modifications

We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting. Your continued use of the service constitutes your acceptance of the revised terms.

14. Governing Law

These terms are governed by and construed in accordance with the laws of United Kingdom, without regard to its conflict of law principles.

15. Contact Us

For any questions or concerns about these terms, please contact us at:

Grab and Go App Ltd
Email: hello@quikpik.co

By using Quikpik, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.